tv tuner

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tv tuner

Postby david.c on Tue Oct 21, 2008 8:46 pm

i have a dell dimension e520 and when i had to reload everything in as i had to replace my harddrive the media center says tuner not found when i try to put the tv settings on can anybody tell me where on the disks that came with the computer the tuner is so i can put it on . thank you
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Re: tv tuner

Postby davey6 on Tue Oct 21, 2008 10:31 pm

if it was a option it should be on your dell restore disk.
however if you don't have that disk you should be able to find the driver and software at dell.
look on your computer for its service tag number.
enter that number here at dell.
http://support.euro.dell.com/support/do ... l=en&s=gen
click the drivers and downloads link.

follow that and it will take you to all the downloads for your model.
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Re: tv tuner

Postby david.c on Wed Oct 22, 2008 6:17 pm

i have 2 disks 1,drivers and utilities. 2,operating system. it is not on either and the one that dell says i have i have downloaded and it still says tuner not found. i am going round in ever decreasing circles . thanks for your help anyway
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Re: tv tuner

Postby davey6 on Thu Oct 23, 2008 2:19 pm

it should be on the drivers and utilities disk.
put the disk in the cdrom , cance the start up

now go in to device manager and call up the tv card it will have a yellow ! next to it.
right click on that and select update driver.
let windows search the disk

if that don't work. go back to dell , download the driver they say is for the card.
unpack that driver in to a folder on your desk top.

again use device manager update driver option, this time don't let windows search , tell it where the driver is by pointing to it with the browse option.

if that fails i will need to know the make and model number of the tv card its self.
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Re: tv tuner

Postby david.c on Fri Oct 24, 2008 7:39 pm

i have done as you stated and now it works so thank you very much.
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